Terms & Conditions

Welcome to Pixxelight. These Terms and Conditions ("Terms") govern your access to and use of the Pixxelight website (the "Site") and the digital design, engineering, and deployment services provided by Pixxelight ("we," "us," or "our").

By accessing our Site or engaging our services, you ("Client," "you") agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

1. Scope of Services

Pixxelight provides premium digital services including, but not limited to, brand strategy, UI/UX design, custom web platform engineering, mobile application development, and app store deployment. The specific scope, deliverables, timelines, and fees for any project will be outlined in a separate Statement of Work (SOW), Proposal, or formal Invoice provided to the Client.

2. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, and have the legal capacity to enter into a binding contract, to engage our services or submit a project inquiry.

3. Intellectual Property & Ownership

This section governs the ownership of all code, designs, wireframes, logos, and digital assets ("Deliverables") created by Pixxelight.

Ownership Prior to Payment: Pixxelight retains full legal ownership, copyright, and intellectual property rights to all Deliverables until the final project invoice is paid in full.

Transfer of Ownership: Upon receipt of full and final payment, Pixxelight grants the Client exclusive ownership and rights to the final, approved Deliverables.

Pre-Existing Material: Pixxelight retains ownership of any proprietary open-source libraries, internal code frameworks, or pre-existing tools used to build the Client's product. We grant the Client a non-exclusive, perpetual license to use these underlying frameworks as part of their final product.

Portfolio Rights: Unless a Non-Disclosure Agreement (NDA) is signed, Pixxelight reserves the right to display the completed project in our portfolio, case studies, and marketing materials.

4. Payment Terms & Milestone Billing

Milestones: Projects are billed in milestones. Work on a subsequent milestone will not begin until the previous milestone's invoice is cleared.

Refunds: All deposits and milestone payments are governed by our Refund Policy. By agreeing to these Terms, you also agree to our Refund Policy.

Late Payments: If an invoice remains unpaid for more than 15 days, Pixxelight reserves the right to pause all design and engineering work until the balance is cleared.

5. Third-Party Platforms & App Store Deployment

Pixxelight provides end-to-end deployment services, including navigating submissions to the Apple App Store, Google Play Store, and web hosting platforms.

No Guarantees of Approval: While we strictly adhere to best practices, Apple and Google have absolute authority over their platforms. Pixxelight is not legally liable for app rejections, delays, or removals caused by a platform's changing guidelines, third-party disputes, or the Client's business model.

Third-Party Fees: The Client is solely responsible for paying any third-party fees, including but not limited to Apple Developer accounts, Google Play Console registrations, AWS/server hosting, and domain renewals.

6. Client Responsibilities

The successful delivery of a digital product requires active collaboration. The Client agrees to:

• Provide all necessary text, images, credentials, and feedback in a timely manner.
• Understand that delays in providing feedback or assets will result in a corresponding delay in the project's launch date.

7. Warranty & Post-Launch Support

Pixxelight warrants that, for a period of 30 days following final delivery of a project (the "Warranty Period"), the delivered code will function substantially as described in the agreed Statement of Work. During the Warranty Period, we will correct, at no additional cost, any verified defects in the code we delivered.

This warranty does not cover: (a) new features or changes to the original project scope; (b) issues caused by changes to third-party platforms, APIs, or app store guidelines after delivery; (c) issues caused by hosting, server, or infrastructure outside our control; or (d) modifications made to the Deliverables by the Client or any third party after final delivery. Support beyond the Warranty Period is available under a separate maintenance or retainer agreement.

8. Confidentiality

During the course of a project, both parties may share confidential or proprietary information ("Confidential Information"), including business plans, technical specifications, credentials, and unreleased product details. Each party agrees to use the other party's Confidential Information solely to complete the project and to take reasonable measures to protect it from unauthorized disclosure. This obligation survives the completion or termination of the project for a period of two (2) years.

9. Acceptable Use of the Site

In addition to engaging our services, these Terms govern your general use of the Site. When using the Site, you agree not to: (a) attempt to gain unauthorized access to any portion of the Site or its related systems; (b) use any automated system, including bots or scrapers, to access the Site without our prior written permission; (c) interfere with or disrupt the Site or servers connected to it; or (d) use the Site for any unlawful purpose or in violation of any applicable law.

10. Independent Contractor

Pixxelight is engaged as an independent contractor. Nothing in these Terms creates a partnership, joint venture, employment relationship, or agency relationship between Pixxelight and the Client.

11. Limitation of Liability

To the maximum extent permitted by law, Pixxelight shall not be held liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your use or inability to use the digital products we build.
• Any unauthorized access to our servers or your database.
• Server downtime or third-party service failures (e.g., AWS, Firebase, Apple, Google).

Pixxelight's total liability for any claim arising out of these Terms or our services shall not exceed the total amount actually paid by the Client to Pixxelight for that specific project.

12. Termination

Either party may terminate an active project as described in our Refund Policy. In addition, Pixxelight reserves the right to terminate a project immediately, upon written notice, if the Client: (a) fails to pay an invoice within 30 days of its due date; (b) provides instructions that would require Pixxelight to violate any law or the policies of a third-party platform (such as Apple or Google); or (c) engages in abusive or threatening conduct toward our team. Upon termination, the Payment Terms above and the applicable provisions of our Refund Policy will apply to determine any amounts owed.

13. Force Majeure

Neither party will be liable for any delay or failure to perform resulting from causes outside its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or internet or utility failures.

14. Governing Law & Dispute Resolution

These Terms are governed by the laws of India, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or our services will first be addressed through good-faith negotiation between the parties. If a dispute cannot be resolved informally within 30 days, it will be submitted to the exclusive jurisdiction of the courts located in Rajasthan, India.

15. Assignment

You may not assign or transfer these Terms, or any rights or obligations under them, without our prior written consent. Pixxelight may assign these Terms in connection with a merger, acquisition, or sale of assets, upon written notice to the Client.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, together with any signed Statement of Work, Proposal, or Invoice, and our Refund Policy, constitute the entire agreement between you and Pixxelight regarding our services and supersede any prior agreements, whether written or oral.

18. Changes to These Terms

We reserve the right to modify or replace these Terms at any time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after any such changes constitutes your acceptance of the new Terms.

Contact Us

If you have any questions about these Terms, please contact us:
Email: contact@pixxelight.com
Address: Near Hriram Ji Temple, Aathuna Bas, ward no.1, Rajaldesar (Rajasthan, India)