Privacy Policy

Last Updated: September 22, 2026

Pixxelight ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage our digital engineering and design services.

This Privacy Policy applies to visitors of our website and to individuals and businesses who engage us as clients or prospective clients. It does not apply to the end-users of the applications, websites, or platforms we build on behalf of our clients — that use is governed by our client's own privacy policy and, where applicable, a separate Data Processing Agreement between Pixxelight and the client.

Please read this Privacy Policy carefully. By using our Site, you consent to the data practices described in this policy.

1. Information We Collect

We collect information that you voluntarily provide to us when expressing an interest in obtaining information about us or our services.

  • Personal Information: When you fill out a contact form or request a project proposal, we collect your First and Last Name, Email Address, and Phone Number.
  • Billing Information: If you become a client, we collect the information necessary to invoice and collect payment, such as your billing name, address, and payment details. All payments are handled via direct bank transfer or third-party invoicing systems; we do not process or store credit card payments directly on our website.
  • Derivative Data: Our servers automatically collect information when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. We use the information we collect to:

  • Respond to your project inquiries and send you proposals or invoices.
  • Deliver the digital services, apps, and web platforms you request.
  • Send you marketing emails, newsletters, and updates (you may opt-out at any time).
  • Compile anonymous statistical data and analysis for use internally to improve our Site.
  • Monitor and analyze usage and trends to improve your experience with the Site.

3. How Long We Keep Your Information

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions from prospective clients that do not convert into a project are generally retained for up to 24 months. Information related to an active or completed client project is retained for the duration of the engagement and for 7 years afterward, consistent with standard business and tax recordkeeping practices.

4. Cookies and Tracking Technologies

We use cookies, Google Analytics, and similar tracking technologies to track the activity on our Site and hold certain information.

  • Analytics: We use third-party analytics tools (such as Google Analytics) to help us measure traffic and usage trends for the Site.
  • reCAPTCHA: We use Google Invisible reCAPTCHA to protect our Site from spam and abuse. Use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Use.
  • Remarketing: We may use remarketing services to advertise on third-party websites to you after you visited our Site.

5. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Disclosure of Your Information

We do not sell, trade, or rent your personal identification information to others. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you — such as our website hosting provider, email delivery service, and invoicing software — so long as those parties agree to keep this information confidential and use it only to provide their services to us.

7. International Data Transfers

Pixxelight is based in India. If you are located outside of India, please be aware that your information may be transferred to, stored, and processed in India or in other countries where our service providers operate. Where required by law, we take reasonable steps to ensure such transfers comply with applicable data protection regulations.

8. California Privacy Rights (CCPA, CPRA, and CalOPPA)

If you are a resident of California, you are granted specific rights regarding access to your personal information:

  • Right to Know & Access: You have the right to request what personal information we collect, use, and disclose.
  • Right to Delete: You have the right to request the deletion of your personal information that we collected.
  • Right to Opt-Out: You have the right to direct us to not sell your personal information. Pixxelight does not sell personal information.
  • Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising any of your CCPA rights.
  • Do Not Track Signals: We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

9. European Privacy Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Pixxelight aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

Legal Basis for Processing: We process your personal data based on your consent, the necessity of processing to perform a contract with you (such as delivering a project you've engaged us for), or our legitimate business interests, such as responding to inquiries and improving our services.

  • The right to access, update or to delete the information we have on you.
  • The right of rectification. You have the right to have your information rectified if it is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable format.
  • The right to withdraw consent at any time, where we rely on your consent to process your personal data.

You also have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not adequately addressed your concerns.

10. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

12. Contact Us

If you have questions, comments, or requests regarding this Privacy Policy, your data rights, or how we handle your information, please contact us at:
Email: hello@pixxelight.com